For digital education, assessment and quality teams that need a clear picture before committing to a larger programme of change.
Outcome: a workflow map, friction analysis and 90-day action plan the institution can use the next week.
Written for digital education leads, assessment and quality teams, registry and academic development colleagues, and senior leaders weighing tool, platform or programme decisions.
What this diagnostic is
A focused review of assessment, marking, moderation, feedback and LMS workflows.
It identifies where evidence is weak, where staff or students experience friction, where AI changes risk or expectations, and which next steps would make the most difference.
When this is useful
This is a good starting point when:
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assessment and feedback processes feel inconsistent;
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a platform or process change is being considered;
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staff adoption feels uneven;
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AI is creating uncertainty around practice, workload or risk;
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leadership wants a clear picture before committing to a larger programme of change.
Why a diagnostic
A focused diagnostic helps your institution understand where assessment and feedback processes are working, where friction is building, and what needs attention first.
The purpose is practical: a clearer picture of what is happening, where the real risks sit, and which next steps would make the most difference.
What you get
Depending on scope, the diagnostic includes:
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stakeholder conversations and workflow mapping;
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marking, moderation and feedback friction analysis;
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Moodle and platform use review;
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AI-era risk and opportunity scan;
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prioritised quick wins and deeper redesign priorities.
Typical timeline
3–6 weeks, depending on scope.
Typical outputs
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Diagnostic findings summary.
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Workflow and friction map.
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Risk and opportunity analysis.
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Prioritised recommendations and 90-day action plan.
What this is not
This is not a long abstract report.
It is a working document the institution can use the next week, with named friction points, named recommendations and an actionable 90-day plan.
Related work
See also:
Book a scoping conversation
If your institution needs a clearer picture of what is happening across assessment, feedback, workflow or AI-era implementation, I’d be glad to hear more.