Selected proof
Trusted by organisations including LSE, Nord Anglia Education, MIT, Juilliard and Aula.
26 departments in scope at LSE
8,000+ educators reached through professional learning
11,171 users across 68 schools
49% improvement in instructional design ratings
How I help
Assessment and feedback review
Review current practice, map friction points, and identify priorities across academic practice, operations and student experience.
Assessment workflow and platform redesign
Translate complex requirements into workable processes, clearer decisions, and better alignment across people, policy and platforms.
Implementation, staff adoption and training
Support pilots, guidance, training and change communications so change lands in practice, not just on paper.
I also take on selected work with education organisations and partners where the challenge connects clearly to assessment, digital change, or professional learning.
Explore these services in more detail: Assessment and feedback review, Assessment workflow redesign, AI in higher education assessment, and Moodle assessment workflows.
Why institutions bring me in
My work sits at the intersection of academic practice, assessment operations, digital platforms and implementation. I help turn complexity into practical action by working across educators, professional services, senior stakeholders and suppliers.
Featured case studies
Supported digital assessment and feedback change through workflow redesign, requirements development, pilot planning and adoption support in a complex higher education environment.
Led QA improvement and workflow standardisation in a higher education technology environment, helping strengthen digital course quality.
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Supported the development of a skills-based assessment framework designed to measure real-world competencies at scale.
Designed professional learning that helped educators strengthen reflection, self-regulation and metacognitive practice.
About Naomi
I’m Naomi Rowan, founder of Gratitude Worldwide.
Over 15+ years, I’ve worked across higher education, international education and education technology, collaborating with organisations including LSE, Nord Anglia Education, MIT, Juilliard, Aula and Earth Warriors.
I bring a calm, practical and people-centred approach to complex change.