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Do it with care. Do it together.

Assessment, feedback and AI-era change for higher education

I help universities redesign assessment and marking workflows, shape platform and process decisions, and support practical implementation with care, clarity and collaboration.

Selected proof

Trusted by organisations including LSE, Nord Anglia Education, MIT, Juilliard and Aula.​

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26 DEPARTMENTS in scope at LSE.

8,000+ EDUCATORS reached through professional learning.

11,171 USERS across 68 SCHOOLS.

49% IMPROVEMENT in instructional design ratings.

How I help

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Assessment and feedback review

Review current practice, map friction points, and identify priorities across academic practice, operations and student experience.

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Workflow and platform redesign

Translate complex requirements into workable processes, clearer decisions, and better alignment across people, policy and platforms.

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Implementation, staff adoption and training

Support pilots, guidance, training and change communications so change lands in practice, not just on paper.

I also work with education organisations and selected school groups where the challenge overlaps with assessment, digital change or professional learning.

Why institutions bring me in

My work sits at the intersection of academic practice, assessment operations, digital platforms and implementation. I help turn complexity into practical action by working across educators, professional services, senior stakeholders and suppliers.

Featured case studies

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LSE assessment workflow redesign

Supported digital assessment and feedback change through workflow redesign, requirements development, pilot planning and adoption support in a complex higher education environment.

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QA transformation at Aula

Led QA improvement and workflow standardisation in a higher education technology environment, helping strengthen digital course quality.

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Learner Ambitions framework

Supported the development of a skills-based assessment framework designed to measure real-world competencies at scale.

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Metacognition and teacher training

Designed professional learning that helped educators strengthen reflection, self-regulation and metacognitive practice.

About Naomi

A photograph of Naomi Rowan - higher education assessment consultant

I’m Naomi Rowan, founder of Gratitude Worldwide.

Over 15+ years, I’ve worked across higher education, international education and education technology, collaborating with organisations including LSE, Nord Anglia Education, MIT, Juilliard, Aula and Earth Warriors.

I bring a calm, practical and people-centred approach to complex change.

Let’s talk

If you’re reviewing assessment and feedback practice, planning platform change, or trying to support staff adoption in the AI era, I’d be glad to hear more.

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